How to update your personal details on the App

Modified on Wed, 27 Nov at 2:00 PM

To update your profile: log in and navigate to My Profile. Verify your identity by taking a selfie in the App, select the information that has changed and update it.

Please note:
  • That changing your instalment date does not automatically change the due date on any open orders. 
  • Changing your income level won't automatically increase your facility.

To change your email address, please email support@payjustnow.com with a copy of your ID. 
After the email address is updated, you will need to validate your profile by navigating to My Profile and taking a selfie.

To update your profile: log in and navigate to My Profile. Verify your identity by taking a selfie in the App, select the information that has changed and update it.


What can you change:

Your cell number, 

Physical address, 

Pay date (this will be the instalment date on all future orders, 

Income range, 

Your password or PIN, and 

Correct the spelling of your name.


Please note:

That changing your instalment date does not automatically change the due date on any open orders. 

Changing your income level won't automatically increase your facility.


To change your email address, please reply with a copy of your ID. After the email address is updated, you will need to validate your profile by navigating to My Profile and taking a selfie.


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