Whether you’re switching to a new inbox or forgot your email address, updating or resetting your email on the PJN app is quick and simple.

How to recover your email address

Step 1: Select Forgot Email

• On the log in page, select Forget Email

Step 2: Enter your ID Number 

• We will recover your existing email address with your ID number.

Step 3: Enter the OTP 

• We will send a One Time Password to the mobile number associated with your account 

Step 4: Confirm your email address

• Once your email address has been found you have the option to log in or change it 
• To change your email address, select Change it and follow the steps below

How to reset your email address

Step 5: Insert your new email address

• Enter and confirm your new address
• Select Update Email

Step 6: Verify your email address

• Go to your email inbox and click on the link to verify your email address. 

Your new email address has been verified and you can log in.

Please note will log in with your new email address and old password, unless you also reset your password.