Privacy Policy

TABLE OF CONTENTS

• Privacy Policy
• 1. Acceptance of terms
• 2. Information Collection and use
• 2.2. Information we collect about you
• 3. Cookies
• 4. With whom do we share data?
• 5. Your rights regarding collection, use and distribution of the personal information?
• 6. Storing and transferring your Personal Information
• 7. What about privacy policies for sites linked to our Website?
• 8. The terms "The user", "User" and “You”
• 9. Data Protection Law
• 10. Notification of Changes
• 11. Change of ownership
• 12. Contact

Privacy Policy

This Privacy Policy (“Policy”) sets out PayJustNow (Pty) Ltd’s (“PJN” and “we”) policy in relation to holding and using information which we may obtain from visitors to https://payjustnow.com (“Website”) or those requesting the services we provide (“you” and “your”).

1. Acceptance of terms

You must accept the terms of this Policy when you use our Website or request to use our services.

By your continued use of our Website or providing your personal data to us or accepting this Policy, you are deemed to have read, understood, accepted, and consented to the collection, storage and processing of your personal data in accordance with this Policy.

2. Information Collection and use

We may collect and process the following information about you:

• your name and surname;
• your identity number;
• your address;
• your email address; and
• your mobile number.

You may give us information about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. We may also receive personal information about you from other sources, which could include commercially available sources (i.e. public databases and data aggregators) to the extent permitted by applicable data protection laws.

We may use this information to contact you in order to provide you with the information or services that you requested. We may also contact you in the future about our services, but strictly on an opt-in basis if required.

2.2. Information we collect about you

With regard to each of your visits to our Website, we may automatically collect the following statistical or non-personally-identifiable information:

• Technical information, including the Internet protocol (IP) address used to connect your electronic device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. This information is not personally identifiable unless it is linked to the identity of the user.
• Aggregate information such as the total number of unique or return visitors to our Website within a given timeframe, pages visited and time spent on a particular page, or similar information.

We will use this information to administer our Website, including troubleshooting, data analysis and statistical purposes.

3. Cookies

Our Website use cookies to track user behaviour. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. If you prefer not to allow the use of cookies, you can change the confirmation on the browser to either warn you when you receive a cookie or to automatically reject them.

4. With whom do we share data?

We will not sell or voluntarily disclose any information about individual users, except as described in this Privacy Statement, or to comply with applicable laws or valid legal process, or to protect the rights or property of PJN or others.

We may share your personal information with:

• our business partners / service providers who assist with parts of our business operations, including:
  • registration, for transactions and customer support,
  • fraud prevention, bill collection, marketing, technology services,
  • to help detect and prevent potentially illegal acts and violations of our policies, and
  • to guide decisions about our products, services and communications.

Our contracts with them require them to honour this Policy;

• our employees that require the information to do their jobs
• credit bureaus to report and collect account information, as permitted by law.
• banking partners as required by credit card association rules for inclusion on their list of terminated merchants.

We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners. We will not sell personal information.

5. Your rights regarding collection, use and distribution of the personal information?

• Right of access: You have the right to request a copy of the information that we hold about you.
• Right of rectification: You have a right to correct information that we hold about you that is inaccurate or incomplete.
• Right to be forgotten: In certain circumstances you can ask for the information we hold about you to be erased from our database.
• Right to restriction of processing: Where certain conditions apply to have a right to restrict the processing of your information.
• Right of portability: You have the right to have the data we hold about you transferred to another organisation.
• Right to object: You have the right to object to certain types of processing such as direct marketing.
• Right to submit a complaint: You have the right to complain, as outlined below, in the event of an alleged interference with the protection of your personal information.
• Right to institute civil proceedings: You have the right to institute civil proceedings in the event of an alleged interference with the protection of your personal information.

Please use the contact details below to request the exercise of any of your rights.

6. Storing and transferring your Personal Information

We will keep your personal data secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

The data that we collect from you may be transferred to, and stored at, a destination outside your country or region. It may also be processed by our staff or support services operating outside your country or region. Transfers will only be made to recipients who have entered into binding contracts with us to comply with the terms of this Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Personal information will not be retained for longer than is necessary for achieving the purpose for which the information was collected or subsequently processed or required by law.

7. What about privacy policies for sites linked to our Website?

The Website may contain links to websites not affiliated with PJN. These sites have their own policies and practices with respect to online privacy, and PJN cannot be responsible for the privacy practices or the content of these unaffiliated websites.

8. The terms "The user", "User" and “You”

The terms "The user", "User" and “you” are used interchangeable and refer to all individuals and/or entities accessing this Website or requesting our services for any reason.

9. Data Protection Law

We comply with the General Data Protection Regulation (GDPR) (UK) and the Protection of Personal Information Act (POPI) (South Africa).

If you are unhappy with any aspect of our processing of your personal information, in the first instance, please raise the matter with us, using the contact information below. If you remain unhappy, you can complain to:

• the Information Commissioner (United Kingdom), whose website is at www.ico.org.uk or
• The Information Regulator (South Africa), whose website is at www.justice.gov.za/inforeg

10. Notification of Changes

Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Policy. If you continue to use the Website following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted such terms.

11. Change of ownership

If we undergo a change in ownership we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.

12. Contact

Questions, comments and requests regarding this Policy are welcomed and should be addressed to Our Data Protection Officer can be contacted at dataprotection@payjustnow.com.